Property valuation

Information

Privacy policy

On this page
  1. Data Controller
  2. Types of Data collected
  3. Methods and location of processing
  4. Purposes of processing
  5. Details of Personal Data processing
  6. Further information on Personal Data processing
  7. Cookie Policy
  8. Further information for Users
  9. Further information about processing

This Website collects some Personal Data from its Users.

This document can be printed using the print command in any browser's settings.

Data Controller

Agenzia ARTEMARE ITALIA
33054 Lignano Sabbiadoro (UD)
via Raggio dello Scirocco, 5

Controller's email address: info@artemare.eu

Types of Data collected

Personal Data collected by this Website, directly or through third parties, includes: Cookies; Usage Data; telephone number; first name; last name; address; email; postcode; various types of Data; city; number of Users; and session statistics.

Full details of each type of Personal Data are provided in the relevant sections of this privacy policy or in specific notices displayed before collection.

Personal Data may be freely provided by the User or, for Usage Data, collected automatically when using this Website.

Unless otherwise specified, all Data requested by this Website is mandatory. Failure to provide it may make it impossible to provide the Service. Where Data is identified as optional, Users may withhold it without affecting the Service's availability or operation.

Users who are unsure which Data is mandatory are encouraged to contact the Controller.

Any use of Cookies or other tracking tools by this Website or the providers of third-party services used by it serves to provide the Service requested by the User and the other purposes described here and in the Cookie Policy.

Users are responsible for third parties' Personal Data obtained, published or shared through this Website.

Methods and location of processing

Processing methods

The Controller takes appropriate security measures to prevent unauthorised access, disclosure, alteration or destruction of Personal Data.

Processing uses computers and/or IT-enabled tools, with organisational methods and procedures closely related to the stated purposes. In addition to the Controller, Data may sometimes be accessible to other persons involved in operating this Website, including administrative, sales, marketing and legal staff and system administrators, or external parties such as technical service providers, postal couriers, hosting providers, IT companies and communications agencies. Where necessary, they may be appointed as Data Processors by the Controller. An updated list of Processors may be requested from the Controller at any time.

Location

Data is processed at the Controller's operating offices and wherever the parties involved in processing are located. Contact the Controller for further information.

Users' Personal Data may be transferred to a country other than the one in which they are located. Further information is available in the section on the details of Personal Data processing.

Retention period

Unless otherwise stated, Personal Data is processed and retained for as long as required for the purpose for which it was collected. It may be retained longer because of legal obligations or with Users' consent.

Purposes of processing

Users' Data is collected to enable the Controller to provide the Service, meet legal obligations, respond to requests or enforcement action, protect its rights and interests or those of Users or third parties, and detect malicious or fraudulent activity. It is also collected for: tag management; displaying content from external platforms; analytics; contacting the User; managing contacts and sending messages; payment handling; and registration and authentication provided directly by this Website.

For details of the purposes and the Personal Data processed for each purpose, see “Details of Personal Data processing”.

Details of Personal Data processing

Personal Data is collected for the following purposes and using the following services.

Contacting the User

Telephone contact (this Website)

Users who provide a telephone number may be contacted for commercial or promotional purposes connected with this Website or to respond to support requests.

Personal Data processed: telephone number.

Contact form (this Website)

By completing the contact form with their Data, Users consent to its use to respond to requests for information, quotations or other requests indicated by the form's heading.

Personal Data processed: postcode; city; last name; email; address; first name; telephone number; various types of Data.

Mailing list or newsletter (this Website)

Registration for the mailing list or newsletter automatically adds the User's email address to a contact list that may receive emails containing information, including commercial or promotional information, about this Website. The email address may also be added following registration on this Website or a purchase.

Personal Data processed: last name; email; first name.

Managing contacts and sending messages

These services manage databases of email addresses, telephone numbers or other contact details used to communicate with Users.

They may also collect information about when Users view messages and how they interact with them, including clicks on links in messages.

Mailchimp (Intuit Inc.)

Mailchimp is an email address management and messaging service provided by Intuit Inc.

Personal Data processed: last name; email; first name.

Place of processing: United States — Privacy Policy.

Payment handling

Unless otherwise specified, this Website processes credit card, bank transfer and other payments through external payment service providers. In general, unless otherwise stated, Users are asked to provide payment details and personal information directly to those providers.

This Website does not collect or process that information; it receives only notification from the relevant provider that payment has been completed.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc. that enables Users to make online payments.

Personal Data processed: various types of Data as specified in the service's privacy policy.

Place of processing: see Paypal's privacy policy — Privacy Policy.

Tag management

These services centrally manage tags or scripts used on this Website.

Their use causes User Data to pass through them and, where applicable, to be retained.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed: Cookies; Usage Data.

Place of processing: Ireland — Privacy Policy.

Registration and authentication provided directly by this Website

By registering or authenticating, Users allow this Website to identify them and grant access to dedicated services. Personal Data is collected and stored solely for registration or identification. Only the Data necessary to provide the requested service is collected.

Direct registration (this Website)

Users register by completing the registration form and providing their Personal Data directly to this Website.

Personal Data processed: city; last name; Usage Data; email; physical address; first name; telephone number; various types of Data.

Analytics

The services in this section enable the Controller to monitor and analyse traffic and track User behaviour.

Google Analytics (Universal Analytics) with anonymised IP (Google Ireland Limited)

Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine use of this Website, prepare reports and share them with other Google services.

Google may use Personal Data to contextualise and personalise advertisements in its advertising network.

This integration anonymises IP addresses by shortening them within EU Member States or other countries party to the Agreement on the European Economic Area. Only in exceptional cases is the IP address sent to Google's servers and shortened in the United States.

For information on Google's use of Data, see Google's partner policy.

Personal Data processed: Cookies; Usage Data.

Place of processing: Ireland — Privacy Policy — Opt Out.

Google Analytics 4 (Google Ireland Limited)

Google Analytics is an analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine use of this Website, prepare reports and share them with other Google services.

Google may use Personal Data to contextualise and personalise advertisements in its advertising network.

In Google Analytics 4, IP addresses are used at collection and then deleted before Data is recorded in any data centre or server. See Google's official documentation.

For information on Google's use of Data, see Google's partner policy.

Personal Data processed: Usage Data; number of Users; session statistics; Trackers.

Place of processing: Ireland — Privacy Policy — Opt Out.

Displaying content from external platforms

These services display content hosted on external platforms directly on this Website's pages and allow interaction with it.

They may collect traffic data for the pages where they are installed even when Users do not use them.

Google Fonts (Google Ireland Limited)

Google Fonts is a font display service operated by Google Ireland Limited that enables this Website to incorporate this content into its pages.

Personal Data processed: Usage Data; Trackers.

Place of processing: Ireland — Privacy Policy.

Google Maps widget (Google Ireland Limited)

Google Maps is a map display service operated by Google Ireland Limited that enables this Website to incorporate this content into its pages.

Personal Data processed: Cookies; Usage Data.

Place of processing: Ireland — Privacy Policy.

Further information on Personal Data processing

External Data Processor

The Controller appoints Bo.Di. s.r.l., with registered office at via Forame, 12 - 33028 - Tolmezzo (UD), VAT number 02169650302, as website manager and external Data Processor, limited to processing and services involved in managing the Website.

Online sales of goods and services

Personal Data is used to provide services or sell products to Users, including payment and any delivery. Data collected to complete payment may include credit card details, the bank account used for a transfer or details of other accepted payment methods. The payment Data collected depends on the payment system used.

This Website uses Trackers. For further information, consult the Cookie Policy.

Further information for Users

The Controller processes Users' Personal Data where one of the following applies:

  • The User has consented to one or more specific purposes.
  • Processing is necessary to perform a contract with the User and/or take pre-contractual steps.
  • Processing is necessary to comply with a legal obligation binding on the Controller.
  • Processing is necessary to perform a task in the public interest or exercise official authority vested in the Controller.
  • Processing is necessary for the legitimate interests of the Controller or third parties.

Users may always ask the Controller to clarify the specific legal basis, including whether processing is required by law, provided for by a contract or necessary to enter into a contract.

Further information on retention

Unless otherwise stated, Personal Data is processed and retained for as long as required for its collection purpose. It may be kept longer because of legal obligations or Users' consent.

Accordingly:

  • Data collected for purposes related to a contract between the Controller and User is retained until the contract has been fully performed.
  • Data collected for the Controller's legitimate interests is retained until those interests have been satisfied. Further information about the interests pursued can be found in the relevant sections or obtained from the Controller.

Where processing is based on consent, the Controller may retain Data for longer until consent is withdrawn. The Controller may also be required to retain it longer to comply with a legal obligation or an authority's order.

Personal Data is deleted when the retention period ends. Therefore, access, erasure, rectification and portability rights can no longer be exercised after that period.

User rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding Data processed by the Controller. Within the limits set by law, these include:

  • Withdrawing consent at any time. Users may withdraw consent previously given for processing their Personal Data.
  • Objecting to processing. Users may object where processing is based on a legal basis other than consent.
  • Accessing their Data. Users may obtain information about the Data processed, certain aspects of processing and a copy of the Data.
  • Verifying and requesting rectification. Users may check accuracy and request updates or corrections.
  • Restricting processing. Users may request restriction, in which case the Controller will process the Data only for storage.
  • Obtaining erasure or removal. Users may ask the Controller to erase their Personal Data.
  • Receiving Data or transferring it to another controller. Users may receive Data in a structured, commonly used, machine-readable format and, where technically feasible, have it transferred without hindrance.
  • Lodging a complaint. Users may complain to the competent data protection supervisory authority or bring legal proceedings.

Users may obtain information about the legal basis for transfers abroad, including to international organisations governed by public international law or established by two or more countries, such as the UN, and about safeguards used by the Controller.

Details of the right to object

Where Data is processed in the public interest, in the exercise of official authority or for the Controller's legitimate interests, Users may object on grounds relating to their particular situation. Where Data is processed for direct marketing, Users may object at any time, free of charge and without giving a reason. Following such an objection, Personal Data will no longer be processed for direct marketing. Consult the relevant sections to determine whether the Controller processes Data for direct marketing.

Exercising rights

Requests may be sent to the Controller using the contact details in this document. Requests are free of charge. The Controller will respond as soon as possible and in any event within one month, providing all information required by law. The Controller will communicate rectification, erasure or restriction to each recipient to whom Data has been disclosed, unless impossible or requiring disproportionate effort, and will identify those recipients to the User on request.

Further information about processing

The Controller may use Users' Personal Data in court or in preparation for proceedings to defend against misuse of this Website or related Services.

Users acknowledge that the Controller may be required to disclose Data by order of public authorities.

Specific notices

On request, this Website may provide additional, contextual information about particular Services or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance, this Website and third-party services may collect system logs recording interactions and containing Personal Data such as Users' IP addresses.

Information not included in this policy

Further information about processing may be requested from the Controller at any time using the contact details provided.

Changes to this privacy policy

The Controller may amend this policy at any time, notifying Users on this page and, where possible, on this Website, and, where technically and legally feasible, through available contact details. Please check this page regularly and refer to the last-updated date below.

If changes affect processing based on consent, the Controller will seek consent again where necessary.

Personal Data (or Data)

Any information that directly or indirectly, alone or combined with other information, including a personal identification number, identifies or makes a natural person identifiable.

Usage Data

Information collected automatically through this Website, including integrated third-party applications: IP addresses or domain names of Users' computers; URI addresses (Uniform Resource Identifiers); request times; methods used to submit server requests; response file sizes; numerical server status codes indicating success, error and so on; country of origin; browser and operating system features; timing details of visits, such as time spent on each page; and navigation paths within the Application, particularly the sequence of pages viewed, operating system parameters and the User's IT environment.

User

The individual using this Website who, unless otherwise specified, is also the Data Subject.

Data Subject

The natural person to whom the Personal Data relates.

Data Processor (or Processor)

A natural or legal person, public administration or other body processing Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Controller)

A natural or legal person, public authority, agency or other body that, alone or jointly, determines the purposes and means of processing Personal Data and the tools used, including security measures relating to the operation and use of this Website. Unless otherwise specified, the Controller is the owner of this Website.

This Website (or this Application)

The hardware or software through which Users' Personal Data is collected and processed.

Service

The service provided by this Website as described in the relevant terms, if any, on this Website or Application.

European Union (or EU)

Unless otherwise specified, references to the European Union include all current EU and European Economic Area Member States.

Cookies

Cookies are Trackers consisting of small pieces of data stored in the User's browser.

Tracker

Any technology, such as Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting, that enables tracking of Users, for example by collecting or storing information on their device.

Unless otherwise specified, this policy applies exclusively to this Website.

Last updated: 24 November 2023

Original version on iubenda